DXH SmartCare offers you unapparelled access to the very best in health and wellness experiences.
Journey Planning: Receive qualified information on the facilities, specialists, appointment availability, necessary paperwork and overall process for your requirements. The Health Bank works on your behalf to compare the costs, secure discounts where possible, and source the best and most affordable options. Additionally, our experience team assists in obtaining a visa request letter from the healthcare provider, and will coordinate and facilitate all appointments and logistics on your behalf.
Smart Health Passport: We collect and digitalize all necessary past medical records relevant to the selected medical treatment or procedure, making them accessible to you and your healthcare provider through a secure online portal and mobile app.
Remote Second Medical Opinion: When it comes to your health, it never hurts to get a second opinion. If you are feeling unsure about your treatment or diagnosis, or do not know where to turn, a remote second medical opinion from a leading center of excellence, can provide you with the peace of mind and information you need.
Care Coordination: Our professional Care Coordinators are your trusted companion for all your health and wellness needs. Available 24 hours a day, 7 days a week, our expert Care Coordinators will be your single point of contact. Should you require, our team will share DXH-approved travel insurance options to ensure you have the coverage you need.
Continuity of Care: After you return home, The Health Bank stays by your side. Your Smart Health Passport is updated with all necessary medical reports and information to allow for effective follow-up. In addition, you have 24/7 access to a team of multilingual professionals who can provide you with urgent medical advice over the phone. Travel Concierge Services**:
❖ Facilitate air tickets, accommodation, and local transport bookings
❖ Meet and greet
❖ Ambulance services
❖ Organize mobile phone and sim card services
❖ Interpretation services
❖ Plan and arrange for leisure activities
*DXH SmartCare Members receive up to 25% off on Grace Aesthetics Packages. Please contact The Health Bank for further detail. **any direct cost associated must be borne directly by client